Previous incidents

The datacenter networking hardware issues were reported by our provider to be finally solved around midnight UTC. Due to lingering issues our systems were affected a while longer. The app is now fully operational, and there seems to be no data loss since our actual data volumes were not affected.

We have communicated our concerns with our platform provider, and will take measures to avoid this happening in the future. Including spreading out to more availability zones. We apologize to our cu...

The root cause were network issues, which triggered a cascade of proxy failures in the app in one of our regions.

The server has been rebooted and the app works nominally again. The network is functioning, but we’re continuing to monitor the situation since these issues tend to recur, depending on the severity and global scale.

The app is fully up and running again. The cause was a glitch in the internal network connection between the web app and DB cluster.

The connection to the database cluster was restored, production app servers were rebooted, and the app works fine again. We're just making extra sure that the data still has integrity, but there should be no problem since it seems that the DB itself never went down, just the network connection between.