Incidents reported on status page for Multiply https://status.multiply.co/ https://d1lppblt9t2x15.cloudfront.net/logos/03792460bd48ce90d35e5ea73e778d68.png https://status.multiply.co/ en https://status.multiply.co/ Tue, 13 May 2025 21:20:43 +0000 https://status.multiply.co/#bfa80f772ed7d9d1f09c25d59c3328fb1f6ba8cfcb22203b5ee5fc54c70789e9 beta.multiply.co recovered https://status.multiply.co/ Tue, 13 May 2025 21:16:40 +0000 https://status.multiply.co/#bfa80f772ed7d9d1f09c25d59c3328fb1f6ba8cfcb22203b5ee5fc54c70789e9 beta.multiply.co went down https://status.multiply.co/ Tue, 13 May 2025 21:12:50 +0000 https://status.multiply.co/#3305b8a7d364112809fe87823434a272099310d3d1e6a95bc4ea6ccc2d413a5d beta.multiply.co recovered https://status.multiply.co/ Tue, 13 May 2025 20:16:43 +0000 https://status.multiply.co/#3305b8a7d364112809fe87823434a272099310d3d1e6a95bc4ea6ccc2d413a5d beta.multiply.co went down https://status.multiply.co/ Wed, 23 Apr 2025 11:14:54 +0000 https://status.multiply.co/#475d5469c8f88070977af8f88a0ef7f31264427125cfe579506270c556178eb7 multiply.co recovered https://status.multiply.co/ Wed, 23 Apr 2025 10:09:37 +0000 https://status.multiply.co/#475d5469c8f88070977af8f88a0ef7f31264427125cfe579506270c556178eb7 multiply.co went down https://status.multiply.co/incident/536183 Fri, 28 Mar 2025 20:00:39 +0000 https://status.multiply.co/incident/536183#95a0089c157f9c561916e5971e142f48dfe86e0bdda510983b5109eafaca5e77 Maintenance completed https://status.multiply.co/incident/536183 Fri, 28 Mar 2025 19:55:39 -0000 https://status.multiply.co/incident/536183#ad632b2d9c51c176857c09ad5ce14804c11c823cc4b5f3d99f160984e9527b81 Small work related to backups, app should continue working but users might experience longer delays in the UI and task runner. https://status.multiply.co/incident/535621 Thu, 27 Mar 2025 19:32:33 +0000 https://status.multiply.co/incident/535621#7cbbb32fa6edfb3e3a0f41711637e6b2d2ea6059f680c15416d0efb9f469a458 Maintenance completed https://status.multiply.co/incident/535621 Thu, 27 Mar 2025 19:10:00 -0000 https://status.multiply.co/incident/535621#9cb01ccb05eabd48158fef909819313e32aecec811530b58b027b9e81a166949 Scheduled DB maintenance today between 19:00-21:00 (CET). The app can go up and down intermittently during this time period. See our status page for updates if you experience any issues, and feel free to contact us via chat or email. https://status.multiply.co/incident/519842 Fri, 28 Feb 2025 01:17:00 -0000 https://status.multiply.co/incident/519842#e4bb285b150a9da4a3612ad5e05761a63333d1789b9275421b13b09d11b760fe The datacenter networking hardware issues were reported by our provider to be finally solved around midnight UTC. Due to lingering issues our systems were affected a while longer. The app is now fully operational, and there seems to be no data loss since our actual data volumes were not affected. We have communicated our concerns with our platform provider, and will take measures to avoid this happening in the future. Including spreading out to more availability zones. We apologize to our customers for the inconvenience, please contact us if you want more information. https://status.multiply.co/incident/519842 Thu, 27 Feb 2025 22:07:00 -0000 https://status.multiply.co/incident/519842#9d3f420f1c9077d3f88be75dff72eb2d5b2e00259c156f028629e858c274ca60 New network hardware arrived in the datacenter an hour ago according to our provider. No further information provided, but the expected ETA for restoring network functionality has passed. We're awaiting further information. https://status.multiply.co/incident/519842 Thu, 27 Feb 2025 20:33:00 -0000 https://status.multiply.co/incident/519842#7a74974255d440a13ffb2ea8cd3e4c7d21f25371d107a57002811bd444786dcd We got another report that our main datacenter have further issues with machines including our database cluster, which means our main app is unavailable. The reason from our supplier is leaning towards internal networking equipment issues, but they are working hard. https://status.multiply.co/incident/519842 Thu, 27 Feb 2025 09:24:00 -0000 https://status.multiply.co/incident/519842#060713fd61738665f35f61dedfdd6d582cce199dcd0e03fd813c160e00da91bf Our main datacenter still has outage, but we managed to reroute the critical machines that were affected to an entirely other region and datacenter inside the EU. The app is now up and running again with no data loss. https://status.multiply.co/incident/519842 Thu, 27 Feb 2025 08:50:00 -0000 https://status.multiply.co/incident/519842#283e2a8e8a7b17a2711dcb8988df744ea5d0648e6a5dde420c1184f79ca20bd2 We got a report at 9:50 that our main datacenter where we run our database cluster is down, which means our main app is unavailable. The reason from our supplier is unclear at the moment, but they are working hard. We know it involves massive hardware failure, which is extremely unusual. https://status.multiply.co/incident/518181 Mon, 24 Feb 2025 19:49:44 +0000 https://status.multiply.co/incident/518181#259761a22bf0d8b2f6f0eef657571787161f4940403223b25f20ad5f0ca10080 Maintenance completed https://status.multiply.co/incident/518181 Mon, 24 Feb 2025 19:49:44 -0000 https://status.multiply.co/incident/518181#682ca8c0c29bb63b9f49226157053eb519e41124bc9efbc1786bc580d19f51cd Scheduled database maintenance today between 7-9pm (CET). The app can go up and down during this time period. We apologize in advance for the inconvenience. https://status.multiply.co/incident/518181 Mon, 24 Feb 2025 18:40:38 -0000 https://status.multiply.co/incident/518181#682ca8c0c29bb63b9f49226157053eb519e41124bc9efbc1786bc580d19f51cd Scheduled database maintenance today between 7-9pm (CET). The app can go up and down during this time period. We apologize in advance for the inconvenience. https://status.multiply.co/incident/518181 Mon, 24 Feb 2025 18:00:00 -0000 https://status.multiply.co/incident/518181#682ca8c0c29bb63b9f49226157053eb519e41124bc9efbc1786bc580d19f51cd Scheduled database maintenance today between 7-9pm (CET). The app can go up and down during this time period. We apologize in advance for the inconvenience. https://status.multiply.co/incident/511662 Wed, 12 Feb 2025 09:38:00 -0000 https://status.multiply.co/incident/511662#7878e363d6d1dcddae0f0c3d758cb539793e702305a73c1d7662e7f960a12953 The root cause were network issues, which triggered a cascade of proxy failures in the app in one of our regions. The server has been rebooted and the app works nominally again. The network is functioning, but we’re continuing to monitor the situation since these issues tend to recur, depending on the severity and global scale. https://status.multiply.co/incident/511662 Wed, 12 Feb 2025 09:25:00 -0000 https://status.multiply.co/incident/511662#a6c6888d0cd84d5a04024ce08367b899e3ae4485654a455e1f88b917baac4040 Some users are reporting that the app has become unresponsive. We’re investing and rebooting systems. https://status.multiply.co/incident/496339 Wed, 15 Jan 2025 15:21:00 -0000 https://status.multiply.co/incident/496339#ca42da63f55c28c1c39b33441eef79d515f292ddaa06136fd00f47cbffe934c6 The app is fully up and running again. The cause was a glitch in the internal network connection between the web app and DB cluster. https://status.multiply.co/incident/496339 Wed, 15 Jan 2025 15:11:00 -0000 https://status.multiply.co/incident/496339#aaab7b4de46f933a5458b99033e85ec581c19c3ad47881fc1a43456fd6f9e81e Some customers are affected due to downtime of the app. https://status.multiply.co/incident/478012 Sun, 15 Dec 2024 12:42:00 -0000 https://status.multiply.co/incident/478012#30eec6ba8ff8b0ef3416c678f425247e833a280c0753f892375660522beda0d1 The connection to the database cluster was restored, production app servers were rebooted, and the app works fine again. We're just making extra sure that the data still has integrity, but there should be no problem since it seems that the DB itself never went down, just the network connection between. https://status.multiply.co/incident/478012 Sun, 15 Dec 2024 12:38:00 -0000 https://status.multiply.co/incident/478012#c678861dc06593145698b32707cd43224ce5fc090ab02ad3aa9c48616e46c7d2 Investigating why app servers suddenly can not connect to the database. https://status.multiply.co/incident/464476 Wed, 20 Nov 2024 04:00:16 +0000 https://status.multiply.co/incident/464476#0852528c094d9ac41b22dab1bc44cc9a90a1d449dae8e1ccad8849e34840951c Maintenance completed https://status.multiply.co/incident/464476 Wed, 20 Nov 2024 01:00:16 -0000 https://status.multiply.co/incident/464476#84a7b6209c449f9beaf407c817ad20f5e8a92d252c69ddbc9dc94e937d8c9663 Our systems provider performs emergency network maintenance, including a switch replacement, expected to last up to an hour (within a 3 hour window). https://status.multiply.co/incident/422681 Sun, 01 Sep 2024 20:02:00 -0000 https://status.multiply.co/incident/422681#2f6905e799cb815469bf9a59f6347c0ead738c3e0b21676f31abf79448daad91 Production app now loads again, but we're still seeing investigating if any impact has occurred. At first glance everything looks good. It has been reported to us that the incident was caused by a "network outage" in Fly.io, which is still being fully resolved. So the apps were still running fine behind the scenes, even though they weren't reachable for some time (ca 30 minutes). https://status.multiply.co/incident/422681 Sun, 01 Sep 2024 19:32:00 -0000 https://status.multiply.co/incident/422681#30cea95c00e21b111fb98b9c14bc059985c5ea521d3797ce3acb4bdeb984e0d7 We got alerted to our production app being down just now, and immediately contacted our datacenter partner Fly.io. They responded quickly that they're researching the cause of the outage and it's all-hands on deck over there. The outage is large and include all our apps, and a large portion of their other customers apps, in addition to their own website and backend APIs. No further information at this time. https://status.multiply.co/incident/416374 Tue, 20 Aug 2024 07:13:00 -0000 https://status.multiply.co/incident/416374#15e4deb3e1bc350985177e4ed16355a496ea5ae62dfdc1b236d3b180abd3cb60 And we’re fully back! Multiply.co should be loading fine all the time globally now. Thanks for bearing with us. https://status.multiply.co/incident/416374 Tue, 20 Aug 2024 01:42:00 -0000 https://status.multiply.co/incident/416374#0e875cb3c4894b290bf6bcb3fa625d6b8b759b4dd65434cdf43982679f772b18 We’re seeing issues with the homepage multiply.co, specifically SSL handshake errors via cloudflare and webflow (error 525). We’re working to fix the problem as quickly as we can. https://status.multiply.co/incident/315410 Sat, 20 Jan 2024 22:59:00 +0000 https://status.multiply.co/incident/315410#73f7ccc1907eb0f8e1f9209fe0e8e9590f23a26c37f8124889c7c2dbb53ef9ad Maintenance completed https://status.multiply.co/incident/315410 Sat, 20 Jan 2024 11:10:00 -0000 https://status.multiply.co/incident/315410#691935039ccf1a868ee068249c1d3d4b90d70864c11587b506f884d3d1a969cb We are performing database maintenance during Saturday, so the app will be down for a while. If this is an inconvenient time for you, let us know by contacting rasmus@multiply.co and we'll try to adjust our shedule in the future. Thank you for your patience. https://status.multiply.co/incident/258403 Mon, 11 Sep 2023 13:40:00 +0000 https://status.multiply.co/incident/258403#75cfb88b0e3fda30fb4aa4312e38ac0effa5026a0923da993842d24a11fc47b7 Maintenance completed https://status.multiply.co/incident/258403 Mon, 11 Sep 2023 11:20:00 -0000 https://status.multiply.co/incident/258403#3b108e5e799b538fa1f10b5b7ad5966ec671b0991713399bf5cc47a3d3c04c6f Slowness and some disruption to the app experience may occur during this time. We apologize in advance 🙏